What tasks can you pass on to virtual PA services?

Virtual PA services have both similarities and differences from the traditional PA model. Unfortunately, some business owners are reluctant to sign up for support from virtual PA services because they don’t know what they can reasonably ask their virtual PA to do. This means they’re missing out on some great support. 

If you’re wavering about taking up virtual PA services, you’re not alone. To help you, we asked virtual PA Juliet to talk us through the top tasks her clients ask her to do. We’ll also look at more unusual tasks and how to go about finding the right support to deliver them. Read on to find out more.

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Telephone answering service Australia – peace of mind during your holiday

ur telephone answering service is Australia-based support for your business. One of our most popular services, we provide call answering for a wide range of clients. Some only use us once a year to cover the telephone answering while they’re abroad. Others use Get Ahead for other services and bolt on telephone answering when they need it. 

In this blog, we look at how an outsourced telephone answering service can help your business and how it works in practice

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Digital marketing holiday tips – outsource social media

Outsource social media and you’ll have complete peace of mind that your followers will stay engaged even when you’re on holiday. But outsourcing is just part of the solution. There is still a lot you can do yourself to keep your social accounts ticking over while you’re taking a break. 

In this blog, one of our social media experts outlines practical steps you can take to ensure your posts stay consistent while you’re away. 

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Six ways to keep your computer system safe

IT breaches are nearly always serious. No business can afford to compromise data security or risk losing trade because of a computer virus.

In this blog, we look at some of the ways businesses of all sizes can protect their computer systems from hacking, data breaches and other problems. Some of these responsibilities are for management; others are good habits that everyone should get into.

IT responsibilities for management

  1. Back up your data

When all your data can only be accessed through one means, it could get lost. This could prevent you from accessing it when you need it. It’s not just about where on your hard drive or the cloud your data is stored, it’s also about what you could use to access it if there were a power cut. Protect your business by backing up your data.

  1. Pay for the right software and anti-virus protection

The business version of standard software sometimes costs more, but it is worth it. Make sure you’re using the right package for the size of your business – this will enable your whole team to access the same system which is more secure than separate arrangements. Depending on what your business does, it might be worth investing in bespoke software.

Anti-virus software is essential for anyone who uses a computer for their business. If your computer falls prey to a virus, you won’t be able to use it and it could cause problems for your business. Employers should consider purchasing anti-virus for everyone on their payroll – this way, you can be sure everyone has the right software and there are no weak links in your cyber-security chain.

  1. Close accounts when staff members move on

It’s important that ex-employees no longer have access to your systems after they leave your business. They may not do anything wrong themselves, but the more people who have access to your systems, the bigger the risk that the system could be hacked or data breached.

IT responsibilities for individuals

All your employees should follow IT best practice so they don’t compromise your systems. Create a positive culture where it’s easy for employees make the right choice and where they value the responsibility you give them. And if you work on your own, these security tips should be no-brainers.

  1. Use strong passwords

Whatever software and hardware you use for work, you should use strong passwords and change them frequently. It’s also important that you use different passwords for different applications.

  1. Consider who else can access your computer

Remember to lock your screen when you’re away from your desk so no unscrupulous person can get at the information or pose as you online. Take care too if you’re working in a public place like the train or a coffee shop – it’s very easy for others to see what’s on your screen.

  1. Don’t use personal accounts for work

Most of us have a personal email account and social media profiles, but these will not be as secure as those we use for work. Remember, never send work emails from your personal account in case you compromise security. If you need to, talk to your IT support about accessing your work email and server from home so you always have the tools you need.

Outsourced support for IT safety

Get Ahead provides outsourced support for businesses of all sizes. We can help you find the right software for your needs and keep your information secure and compliant. Our diary managers can help you stay on top of updates and software contract renewals, and our communications experts can help you get the message through to your team. To find out more, contact your local regional director.

Stay safe online – social media safety for businesses

Online safety is an issue for everyone. Sometimes, very sadly, it makes the headlines, with vulnerable teenagers unable to escape social media’s darker side, or celebrities falling prey to trolls or cancel culture.

If you’re reading this, you’re probably not a vulnerable teenager or a celebrity. But social media safety is important for business owners too. In addition to protecting your identity and mental health, business owners are in a strong position to set a good example with relevant content, moderate views and helpful advice.

Let’s take a closer look at online safety for business owners.

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Business continuity planning checklist

Whatever the size of your business, you should have a business continuity plan or BCP. This will ensure your business can continue in its work, even if problems arise or disaster strikes.

In this blog, we look at why business continuity matters and what should go on your business continuity planning checklist.

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Financial benefits of outsourcing for small businesses

Small businesses don’t always have the same financial security that a bigger business has. This can make expansion difficult, and leave business owners struggling. Without the means to pay more staff, or the security that they can keep on paying wages, some business owners are thinly spread and unable to take their business to the next level.

Fortunately, outsourced business support is an affordable, flexible solution that enables business owners to access cost-effective support they can turn on and off as required.

Let’s take a closer look at the financial benefits of outsourcing.

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Flexibility helps small businesses explore new horizons

Every business carries an element of risk. If your small business is seeing opportunities to scale up and break into new markets, you might feel cautious about committing to a new product or department. Above all, you’ll need a cost-effective method to minimise the gamble you take. However, we believe outsourcing could the solution you’re looking for!

In this blog, we explore how flexible outsourcing can help you seize opportunities to take your business in new directions.

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Four must-haves for successful email marketing

Email marketing doesn’t have to be a headache. With a good stock of content and the right software in place, you can deliver consistent, on-brand email marketing to boost your conversion rate.  

Here are some essential tools to underpin successful email marketing.

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